Shipping & Returns

Return/Cancellation Policy

We do not offer returns on our products as they are handcrafted to order and made specifically for each customer, including blades. Should there be an issue with the product’s function and it is covered under our warranty, we will repair or replace the product. If the wrong item is sent, we will send the correct product and cover all shipping costs. 

Once an order has been placed, it cannot be canceled. However, you can call us at (714) 943-8133 or email us at [email protected] if you need to make changes to your order, we’re happy to help!

We are not liable for shipping delays by the carrier.

In rare circumstances we reserve the right to issue a refund or cancellation after all other options have been exhausted, first. As such, cancelations and refunds are subject to a fee; 6% for cancellations or a $25 restocking fee for returns/refunds.

Shipping costs for returned orders will not be refunded.

At the bottom of the check out screen, you have to check a box agreeing to our policies. These agreement is legally binding and failure to read the agreement does not waive your responsibility outlined in the agreement.

We understand this policy is very strict. However, in the past, previous customers have abused our previous policy. Such as, ordering a saber or a blade, using it at a party/Halloween/con, etc, and then returning the order and treated is as free rental.

If you’re worried about your order or have any problems, we have an incredible warranty and we will do everything in our power to help our customers.

Inspired and Budget Sabers have been discontinued and will not be returnable nor do they qualify for any of our warranties.

Shipping

We ship worldwide. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping for you based on the shipping address you entered. All ‘Saber’ products are covered with insurance equal to the amount you paid for the saber, which is reflected in the shipping cost.

Please also note that the shipping rates for many items we sell are weight-based dimensioned based.

International Shipping

*5/06/2022 UPDATE*

*We going to start allowing USPS International shipping options again on orders again, with a disclaimer.
USPS has had issues losing our international packages or severely damaging them and then USPS would deny claims, hence why we started to use UPS only, to protect our customers.
However, we’ve gotten some feedback from our international customers that UPS is charging brokerage fees that are a bit high.
So we are going to offer a compromise:
If you want to save money on shipping and fees by using USPS, the compromise will be us not replacing lost or damaged packages from USPS shipments.
If you want to guarantee your package arrives and is covered by insurance, use UPS.*

It is your responsibility to check with your Customs office to see if your country permits the shipment of our products to your country. When you place your order, you are agreeing to these Terms and Conditions. If the package is lost, stolen or seized by Customs – for any reason – and we do not receive the package back, we will not issue you a refund. Foreign packages that are lost or stolen will not be refunded. If we do receive the package back after being seized, you are still responsible for the shipping charges. You are responsible for any duties or taxes that may apply. We do not collect any duties or taxes from you and do not know how much they will cost you. Check with your country. We report the exact amount of the sale on the Customs form. *

Shipping Insurance

All Bendu Armory, LLC products valued at $100 or greater will be automatically insured. This means that all ‘Sabers’ will be insured automatically.

Sales Tax

Due to the recent Supreme Court Ruling, sales tax will be collected from every customer according to their state tax rate. For more info, visit: https://www.supremecourt.gov/opinions/17pdf/17-494_j4el.pdf

Return/Cancellation Policy

We do not offer returns on our products as they are handcrafted to order and made specifically for each customer, including blades. Should there be an issue with the product’s function and it is covered under our warranty, we will repair or replace the product. If the wrong item is sent, we will send the correct product and cover all shipping costs. 

Once an order has been placed, it cannot be canceled. However, you can call us at (714) 943-8133 or email us at [email protected] if you need to make changes to your order, we’re happy to help!

We are not liable for shipping delays by the carrier.

In rare circumstances we reserve the right to issue a refund or cancellation after all other options have been exhausted, first. As such, cancelations and refunds are subject to a fee; 6% for cancellations or a $25 restocking fee for returns/refunds.

Shipping costs for returned orders will not be refunded.

At the bottom of the check out screen, you have to check a box agreeing to our policies. These agreement is legally binding and failure to read the agreement does not waive your responsibility outlined in the agreement.

We understand this policy is very strict. However, in the past, previous customers have abused our previous policy. Such as, ordering a saber or a blade, using it at a party/Halloween/con, etc, and then returning the order and treated is as free rental.

If you’re worried about your order or have any problems, we have an incredible warranty and we will do everything in our power to help our customers.

Inspired and Budget Sabers have been discontinued and will not be returnable nor do they qualify for any of our warranties.

Shipping

We ship worldwide. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping for you based on the shipping address you entered. All ‘Saber’ products are covered with insurance equal to the amount you paid for the saber, which is reflected in the shipping cost.

Please also note that the shipping rates for many items we sell are weight-based dimensioned based.

Shipping Insurance

All Bendu Armory, LLC products valued at $100 or greater will be automatically insured. This means that all ‘Sabers’ will be insured automatically.

Sales Tax

Due to the recent Supreme Court Ruling, sales tax will be collected from every customer according to their state tax rate. For more info, visit: https://www.supremecourt.gov/opinions/17pdf/17-494_j4el.pdf

Return/Cancellation Policy

We do not offer returns on our products as they are handcrafted to order and made specifically for each customer, including blades. Should there be an issue with the product’s function and it is covered under our warranty, we will repair or replace the product. If the wrong item is sent, we will send the correct product and cover all shipping costs. 

Once an order has been placed, it cannot be canceled. However, you can call us at (714) 943-8133 or email us at [email protected] if you need to make changes to your order, we’re happy to help!

We are not liable for shipping delays by the carrier.

In rare circumstances we reserve the right to issue a refund or cancellation after all other options have been exhausted, first. As such, cancelations and refunds are subject to a fee; 6% for cancellations or a $25 restocking fee for returns/refunds.

Shipping costs for returned orders will not be refunded.

At the bottom of the check out screen, you have to check a box agreeing to our policies. These agreement is legally binding and failure to read the agreement does not waive your responsibility outlined in the agreement.

We understand this policy is very strict. However, in the past, previous customers have abused our previous policy. Such as, ordering a saber or a blade, using it at a party/Halloween/con, etc, and then returning the order and treated is as free rental.

If you’re worried about your order or have any problems, we have an incredible warranty and we will do everything in our power to help our customers.

Inspired and Budget Sabers have been discontinued and will not be returnable nor do they qualify for any of our warranties.

Shipping

We ship worldwide. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping for you based on the shipping address you entered. All ‘Saber’ products are covered with insurance equal to the amount you paid for the saber, which is reflected in the shipping cost.

Please also note that the shipping rates for many items we sell are weight-based dimensioned based.

Shipping Insurance

All Bendu Armory, LLC products valued at $100 or greater will be automatically insured. This means that all ‘Sabers’ will be insured automatically.

Sales Tax

Due to the recent Supreme Court Ruling, sales tax will be collected from every customer according to their state tax rate. For more info, visit: https://www.supremecourt.gov/opinions/17pdf/17-494_j4el.pdf

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Bendu Armory, LLC and all Bendu Armory, LLC logos are registered trademarks of Bendu Armory, LLC.

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