If you need support, the best way to contact us is email, Facebook Messenger, Instagram or this websites chat button. We are currently running on a skeleton crew and It can take 24-48 hours for someone to reach out to you. If you need help setting up your saber, check out our userguide. benduarmory.com/pages/user-guide.
If you are contacting us about blades and it looks like there's a dead led in the center of you blade, please be aware this is the joint shadow is normal.
Support email: firstname.lastname@example.org